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Delivery Information

Orders at Me2Me are shipped by DHL. Bulky and very heavy items are delivered by a forwarding agent. Please understand that it is not possible to choose the shipping company; this is done automatically by our system.


Delivery times

Unless otherwise stated in the item description, the goods will be delivered in Germany within 1 - 3 days, for deliveries abroad within 3 - 5 days after order confirmation (in case of agreed advance payment after the date of your payment instruction). Please note that there is no delivery on Sundays and public holidays.

Please note: The delivery times stated are always estimated delivery times. We cannot guarantee delivery on or at a specific day!  

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered. If you collect the goods yourself, we will inform you by e-mail/telephone when the goods are ready and when you can collect them. In this case, no shipping costs will be charged. 


Courier

Within Hamburg we can also deliver flexibly and promptly by messenger. Payment is made in cash on delivery or by prepayment (credit card). 

Please note: Delivery by messenger is (currently) only (!!) possible within Hamburg.


Pick-up

Of course, you can also simply pick up your order free of shipping costs at our branch in Osdorfer Landstraße 131-135 in Hamburg. Payment can be made by credit card or by picking up your order in our shop. When picking up your order, you can pay cash or by ec-card.

Note: You will receive a message as soon as your order is ready for collection. Please do not come until you receive a message from us!


Under My Orders you can view all your orders with their respective order status. For many items you can also track the shipment there.


The delivery time is shown for each product individually on the respective product page below the price. 


Me2Me gives you the opportunity to order goods from Me2Me as a private person or company with a place of residence or business in Switzerland or Liechtenstein. Including all EU countries. 

All articles can be shipped to Germany, Netherlands, Austria, Switzerland, Italy, France, Slovakia, the United Kingdom, Norway, Iceland, Finland, Latvia, Lithuania, Estonia, Macedonia, Sweden, Romania, Moldova, Greece, Denmark, Poland, the Czech Republic, Luxembourg, Bulgaria, Malta, Belgium, Slovenia, Croatia, Portugal, Ireland, Spain.


For deliveries within the EU, the shipping costs per order are € 5,00 (incl. VAT).